Frequently Asked Questions

Why should I trust White Cloud Cleaning Services?

White Cloud Cleaning Services is a professional home/office cleaning service. Before hiring a cleaning maid we train them to perform detailed cleaning plans to our customers’ specifications.

How will our relationship work?

Communication is very important and we will earn your trust during each visit. Due to this, we offer tailor made cleaning services with your needs. No contract, no hassle, we are open for communication and being flexible to ensure your house cleaning satisfaction.

What time does White Cloud Cleaning Services arrive?

White Cloud Cleaning Services can't guarantee the time our residential cleaners will arrive because each home gets the attention it deserves. Still, most of our clients fall easily into regularly scheduled cleaning windows between 8 a.m. to 5 p.m., Monday – Friday. If for any reason you require a more precise time of arrival, White Cloud Cleaning Services will work with you for a convenient solution.

What if something get damaged or broken during cleaning?

White Cloud Cleaning Services is fully insured so claims can be filed when appropriate. After understanding the context of the loss, we do our best to repair or replace if something does unexpectedly get damaged or break. If during out cleaning day we know of any loss, we report it to you to begin resolution.

Do I provide cleaning supplies or equipment?

No. Every White Cloud Cleaning Services crew comes prepared with all the cleaning supplies necessary. However, because White Cloud Cleaning Services is flexible, if requested and provided, we are happy to clean with your preferred products.

What happens if I need to reschedule my maid service?

Simply call White Cloud Cleaning Services 24-hours before your regularly scheduled schedule cleaning with a more convenient cleaning time. We will do our best to accommodate your scheduling needs.

How do I make my payment?

You may pay by cash, check or credit card. Payment is due at time of service.

What does White Cloud Cleaning Services do?

White Cloud Cleaning Services is a residential/commercial cleaning company with 11 years of experience. Our professional cleaning teams give you more time to enjoy your family, weekend activities and a clean home. We offer a variety of cleaning options from weekly to a one-time cleaning.

How soon can I take cleaning off my chore list?

Call (703) 863-9208 to set up a FREE, no-obligation consultation. If you agree with our cleaning services then we will schedule our first cleaning visit.

How much White Cloud Cleaning Services cost?

Every one of our clients is unique, and according to that requirement may also be different. Pricing estimates consider the size of your home, number of rooms, how often you want our cleaning services, etc.